Senior Technician
Position Overview
The Hood Technician is responsible for:
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Providing high quality vehicle inspection, maintenance and repairs services
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Directing the activities in the bay area
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Participating in sales, cross-sell, and control of expenses
Essential Duties and Responsibilities
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Center Performance: Achieving budgeted center sales, cross-sell, and profitability through promotions, social marketing, and control of expenses.
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Customer Relationship Management: The customer experience is everyone’s responsibility. Participating in customer communications, demonstration and documentation.
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Technical Performance: Performing vehicle inspection and maintenance tasks, complete minor to complex diagnosis and repairs.
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Other Responsibilities: In addition to the duties listed above, every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows, lawn mowing, clearing litter, dust from the site, and cleaning restrooms. Crew members must attend crew meetings and run errands as required, as well as other duties assigned by a supervisor.
Job Qualifications
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High school diploma or equivalent
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3-4 years of vehicle service and repair experience; 2 years of customer service experience preferred.
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Ability to properly use mechanical hand tools
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Ability and licensed to operate motor vehicles
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Customer service skills
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Basic literacy (ready, writing, math skills)
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Verbal communication skills
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Attention to details
Working Conditions
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Materials and Equipment Used: Vacuum cleaner, window wash, tire pressure gauge, plastic seat covers and floor mats.
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Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout entire shift.
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Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.
Location
Jeddah, Saudi Arabia
Shift
Various shifts from 9AM to 11PM
Benefits
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Competitive Salaries
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Very attractive incentive scheme (bonus)
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Medical Insurance
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Paid Vacation / Holidays
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Ongoing Training Program through Grease Monkey University (based in Denver, USA)